BUYER PROTECTION

Last update: Jul 1, 2025

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We aim to be the most trusted platform for luxury leather goods and beyond. That’s why, if any purchases do not meet our standards, we’ve got your back through this Protection Policy.

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FOR CONSIGNORS, INCLUDING CONSIGNORS OF THE ReLIFE™ PROGRAM:

As experience sellers in our own right, we knew online selling does not stop at beautiful photos, listing description, and pack-and-ship, that's why copit will take care of all the after-service and customer experience, including all the returns, disputes, and even fight on your behalf when there were potential frauds on the horizon.

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FOR ALL BUYERS

Within 20 days from the date that you received the item(s), or delivery confirmation, Buyer Protection ensures your coverage in the event of:

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• Item is received but deemed as inauthentic.

• Item is received but is an incorrect one.

• Item is received but does not match the listing’s description or images.

• Item is received but is missing a key component or feature.

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If any of these applies to you, please talk to us ASAP, either through email, chat, or our Contact form within 20 days of delivery confirmation. Once we're made aware of the situation, we will send you a prepaid shipping label so that you can return the item(s) to us. Please ship back the item(s) ASAP so that we can process your refund. If you opt for store credit, we will add up to 10% extra on top as a token of apology. We're only happy when you're happy.