OUR AUTHENTICITY ONLY COMMITMENT

 

Last update: May 1, 2023

copit take pride in being the most reliable platform for luxury leather goods and beyond. On our platform, we only offer and allow authentic, high-quality, and sustainable products from pre-vetted sources, including top boutiques and wholesalers, consignors, and brand partners worldwide.

To ensure that you receive only the best and authentic products, our team employs various verification measures such as digital authentication, in-hand inspection, and machine learning technology. We have gathered a wealth of data points on all our products to evaluate their authenticity and quality, and our authentication specialists receive mandatory training to inspect every detail, from the material to the labels, stitches, textures, fonts, colors, and more.

In the unlikely event, if your purchase is found to be inauthentic or not as described within 3 days from the date you received the item(s), we will do our best to locate the same item from a different seller (even if we must pay the difference). If we cannot find a replacement, we will inform you during the verification process and give you a full refund for your order.

For purchase(s) where the item(s) shipped directly from one of our partners or sellers, please report any issue through copit customer service request or copit Help feature on your order page. If we determine that your item is inauthentic or does not match the listing, we will process your request in accordance with our Buyer Protection Policy.

We are committed to creating a trustworthy platform for luxury enthusiasts, and we hope that our authenticity only commitment policy will give you peace of mind as you shop with us.